Introduction

This website is operated by Khayber Trading Company and (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting khayber.com (our website) you are accepting and consenting to the practices described in this policy.

Information which we may collect

We collect personal information about you when you register with us online, contact us or when you submit a response to an online questionnaire on our website.

a) full name

b) postal address

c) email address

d) telephone number

e) mobile number

We operate CCTV at our sites; your image could be recorded by our security cameras. In serious cases the footage may be supplied to the Bahrain Authorities at their request.

How we use your information

We will collect your personal information for the following purposes:

a) to identify you and manage any accounts you hold with us

b) to process your order and obtain payment

c) to conduct research, statistical analysis and behavioral analysis

d) if you agree, let you know about other products or services that may be of interest to you—see ‘Marketing’ section below

e) to detect and prevent fraud

f) customise our website and its content to your particular preferences

g) notify you of any changes to our website or to our products services that may affect you

h) carry out security vetting

i) improve our product and services

Marketing

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS or other electronic messaging services, phone, fax or mail. We may use the information to customise the website according to your interests.

We will only send you marketing information when you tick the relevant boxes when you provide us with your personal information online. You can opt out at any time.

How long we will keep your personal information

We shall retain your information whilst you remain a customer, should you not trade and there is no good business reason to retain your information we will delete your information one year after the month of the final sale or on receipt of your request to be deleted whichever is the sooner, unless we are required by law to retain your personal information for a longer period

Our approach to information security

To protect your information, we have policies and procedures in place to make sure that only authorized personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place. To accomplish this, all employees, contractors and sub-contractors have roles and responsibilities defined in those policies and procedures.

To make sure all employees, contractors and sub¬contractors understand these responsibilities they are provided with the necessary training and resources they need.

In addition to these operational measures, we also use a range of technologies and security systems to reinforce the policies.

To make sure that these measures are suitable, vulnerability tests are run regularly. Audits to identify areas of weakness and non-compliance are routinely scheduled. Additionally, all areas of the organisation are constantly monitored and measured to identify problems and issues before they arise.

Your rights

In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to access information we hold about you

At any point you can contact us to request the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.

In order to process your request we may need to verify your identity for your security. In such cases your response will be necessary to exercise this right.

The right to correct and update the information we hold about you

If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

In order to process your request we may need to verify your identity for your security. In such cases your response will be necessary to exercise this right.

The right to have your information erased

If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.

In order to process your request we may need to verify your identity for your security. In such cases your response will be necessary to exercise this right.

The right to object to processing of your data

You have the right to request that we stop processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.

In order to process your request we may need to verify your identity for your security. In such cases your response will be necessary to exercise this right.

The right to ask us to stop contacting you with direct marketing

You have the right to request that we stop contacting you with direct marketing.